Fire safety

Role and responsibilities of first responders

First responders provide first aid to injured persons while waiting for paramedics to arrive, thereby reducing the response time for people who are feeling unwell.

The Emergency and Fire Protection Service also offers a first responder service available 24/7.

The first responder program has four levels of first responder service.

Service d’urgence et de protection incendie de Pincourt et de Notre-Dame-de-l’Île-Perrot has the highest accreditation (PR-3), meaning that its responders have completed the most advanced training (60 hours). They can respond to cases of cardiac arrest, anaphylaxis, trauma, and medical emergencies.

All newly hired firefighters must also act as first responders. They are required to provide a minimum number of hours of on-call duty per month. All members of the service have received training and certification recognized by the Health and Social Services Agency.

First responders must also complete an annual skills maintenance program.

Examples of intervention

• Examples of interventions
• CPR
• Defibrillation
• Airway clearance
• Ventilation
• Administration of epinephrine in cases of anaphylaxis (allergy)
• External bleeding
• Major trauma
• Assistance to paramedics and police officers (extrication from accidents)
• Other medical interventions (chest pain, dyspnea)

First responders in the province of Quebec only respond to calls forwarded to them by the health communications center, specifically Groupe alerte santé, which serves the Montérégie region. When a medical call comes in, Groupe alerte-santé uses the Clawson system, which determines the priority level based on the answers to the questions asked. The priority level is therefore determined by the Agence de la santé et des services sociaux (health and social services agency).

There are five call priorities for the population

• Priority 0: High risk of respiratory arrest
• Priority 1: Immediate risk of mortality.
• Priority 3: Potential risk of clinical deterioration (risk of morbidity).
• Priority 4: Risk of clinical deterioration in the coming hours
• Priority 7: Stable clinical condition, no identified risks, little risk of immediate deterioration

P0 and P1 are urgent calls to which the First Responder Service must respond with flashing lights and sirens; P3, P4, and P7 are calls classified as non-urgent by the Health Agency, which do not require flashing lights and sirens. The First Responder Service, provided by the Île-Perrot Fire Department, only responds to P0 and P1 priorities, which are calls with a very high risk of mortality.

These first responders serve the towns of Pincourt and Notre-Dame-de-l'Île-Perrot 24 hours a day, seven days a week. A team of two first responders is always on standby for assignments from the health communications center. Upon receiving a call, they go to the scene of the incident and stabilize the victim to prevent their condition from deteriorating while waiting for the paramedics to arrive.

Based on an agreement with the municipalities of the Vaudreuil-Soulanges RCM, the Sûreté du Québec provides police services in the City of Notre-Dame-de-l'Île-Perrot.

For emergencies, call 9-1-1.

Sûreté du Québec – Contact information

Here is the contact information for the Sûreté du Québec if you have any comments or complaints (e.g., about noise).

The police station for the Vaudreuil-Soulanges East region is located at:

599, boulevard Harwood
Vaudreuil-Dorion
J7V 7W2

Email: poste.mrc.vaudreuil-soulanges@surete.qc.ca 
450 424-1212

In case of emergency, call 9-1-1.